THE CUSTOMER HOLY GRAIL

Back Retail & Services, Innovation, Empower People, Skilling & Reskilling

THE CUSTOMER HOLY GRAIL

+ 2 Pedro Pinto Lourenço 2021-09-17 Share

In a competitive market like today's, customers have access to a lot of content, across multiple interaction channels. The amount of information and choices available are countless. Companies, to stand out from their competition, need to deliver exceptional customer experiences at every touch point. It is exactly on the challenges of delivering extraordinary multi-channel experiences that we will focus in this session!

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