The Customer Journey of The Future

Back Futurism, Entrepreneurship, Leadership

The Customer Journey of The Future

+ 3 José Ferrari Careto 2021-09-17 Share

Recommended

Futurism

Technology vs. Humanity

Gerd Leonhard, Futurist and Author tells us about the future and the roles of technology and humanity.

Gerd Leonhard 2021-09-17

Data and AI, Futurism

We should not fear AI. We should shape it

Jim Stolze from Singularity University, tells us about the future and how Artificial Intelligence will play a key role in society.

Jim Stolze 2021-09-17

Empower People, Skilling & Reskilling, Leadership

Becoming an Irrelevant Leader? It's Up To You

Pedro Afonso from Axians Portugal, teaches us how not to be irrelevant leaders and ways to create and make a difference within Organizations

Pedro Afonso 2021-09-17

Empower People, Entrepreneurship, Leadership

Women in Tech

+ 2 Ana Casca 2021-09-17

Skilling & Reskilling, Empower People, Leadership, Entrepreneurship

Learn How To Fail Fast

+ 2 Rui Nabeiro 2021-09-17

Futurism, Skilling & Reskilling, Innovation

Building Innovation Into Your Company DNA

Anand Vengurlekar 2021-09-17

Futurism, Skilling & Reskilling, Innovation, Empower People

Food For Thought: Hack Your Work Skills

José Cabreira from Claranet, tells us about how future skills will be different and what the labor market of the future will look like.

José Cabreira 2021-09-17

Entrepreneurship, Education, Manufacturing

José Pedro Almeida & Filomena Cautela

José Pedro Almeida talks about his journey in learning robotics and how his project to teach students and teachers about programming and robotics became a success.

José Pedro Almeida 2021-09-17

Data and AI, Futurism

The Store of The Future

Hélder Dias from Farfetch, talks to us about the future of the retail sector and tells us about the concept of the store of the future.

Hélder Dias 2021-09-17

Data and AI, Innovation, Futurism, Health

Ativar Portugal: Research Shaping The Future

Nuno Pimentel from the Champalimaud Foundation talks about how technological advances are enhancing discoveries in medicine and improving diagnoses.

Nuno Pimentel 2021-09-17

Education, Futurism

Ativar Portugal: Building The Skills

Paula Panarra, general manager of Microsoft in Portugal talks about how important it is to build technological competencies in education to prepare future generations for the digital age.

Paula Panarra 2021-09-17

Futurism, Innovation, Sustainability

Ativar Portugal: How to?

Vahé Torrosian, President of Microsoft Western Europe talks about the Portuguese paradigm in Digital Transformation and how it can be leveraged.

Vahé Torrosian 2021-09-17

Business Application, Entrepreneurship, Diversity and Inclusion

World: Learn From Others

Yolanda Martinez, ex-CIO do México fala de como o governo de México integrou a tecnologia para facilitar os seus processos e melhorar a qualidade de vida dos seus cidadãos.

Yolanda Martinez 2021-09-17

Innovation, Entrepreneurship

Ativar Portugal: Digital GOV Transforming In And Out

Luís Goes Pinheiro, Assistant Secretary of State for Modernization, talks about how the Portuguese government is innovating technologically to improve its processes.

Luís Goes Pinheiro 2021-09-17

Education, Innovation, Futurism

Ativar Portugal: Research Shaping The Future

João Sobrinho Teixeira, Secretary of State for Science, talks about the development and research that has been happening in Portugal in the area of technology and science.

João Sobrinho Teixeira 2021-09-17

Diversity and Inclusion, Education, Futurism

Bridges for the Future

Graça Fonseca 2021-09-17

Leadership, Entrepreneurship

Every Business is a Tech Business

Jens Rassloff 2021-09-17

Entrepreneurship, Data and AI, Business Application

Business 5.0

John Straw 2021-09-17

Entrepreneurship, Empower People, Skilling & Reskilling

Culture and New Competences of the Future

Pedro Faustino 2021-09-17

Education, Innovation, Futurism, Skilling & Reskilling

Opening & How to Master Learning

André de Aragão Azevedo 2021-09-17

Health, Education, Innovation, Futurism

How to Master a Classroom

+ 2 Ricardo Ribeiro 2021-09-17

Empower People, Entrepreneurship, Leadership

New Ways of Working

+ 4 Rita Patrício 2021-09-17

Entrepreneurship, Skilling & Reskilling

The Media of Power, The Power of Media

+ 2 Ricardo Costa 2021-09-17

Data and AI, Retail & Services, Empower People, Leadership

Changing the Traditional Business

+ 3 Joe Egan 2021-09-17

Industry, Business Application, Retail & Services, Entrepreneurship, Diversity and Inclusion

Corporate Innovation & Startup Insights

+ 3 Andrew Macadam 2021-09-17

Empower People, Leadership

Empowering Women

+ 2 Alexandra Machado 2021-09-17

Data and AI, Cloud, Industry, Futurism

Altran & Vortex Contributions in Cognitive Services for Automotive

Joana Maria 2021-09-17

Leadership, Entrepreneurship, Empower People

CEOs, Don’t Let Fear Sink Your Leadership

As executives rise to power, they tend to become arrogant. They also, perhaps surprisingly, tend to become more fearful-they hate the idea that they might appear vulnerable or incompetent and become paranoid about colleagues around them. This arrogance and underlying fear makes them less effective. The speaker will share a story from his own career to illustrate this point - a time when he felt paralyzed about what to do and confused about feeling this way. To his surprise, when he shared about ...

Pedro Faustino 2021-09-17

Leadership, Entrepreneurship, Empower People

TAILORING THE FUTURE EXPERIENCE

How are organizations preparing for a more personalized future? New business models, immersive experiences, challenges yet to come and planning for uncertainty.

+ 1 Mafalda Urbano 2021-09-17

Education, Leadership, Entrepreneurship, Empower People

BRIGHTER FUTURE

This session will introduce the Brighter Future platform, that brings together information on employment, education and skills to give Portuguese talent the opportunity to make informed decisions on our educational path, through Microsoft solutions and tools. Also, Carlos Oliveira and Andreas Schleicher discuss the challenges for Portugal for employability and skills development. Microsoft Portugal signs a partnership with the José Neves Foundation, whose mission is to contribute to the transfor...

Carlos Oliveira e Andreas Schleicher 2021-09-17

Entrepreneurship, Empower People, Skilling & Reskilling, Wellbeing

BUILD YOUR OWN PATH

A session dedicated to the role of companies by enhancing the development of talent and benefits for the individual and companies. A sharing of energization and development strategies.

Ana Sousa e Erik Fernholm 2021-09-17

Education, Futurism, Skilling & Reskilling

SKILLING FOR EMPLOYABILITY

A session dedicated to the new models of education and teaching methods. Making students aware of the alternatives of the present and the urgency of continuous training being a determining factor for the future of the country, such as the awakening of public entities and stakeholders, educational directors, and decision-makers to the need for transformation and digital transition in the Education of the century XXI

Pedro Santa Clara e Francisco Veloso 2021-09-17

Education, Empower People, Skilling & Reskilling, Futurism

ACTIVE LEARNING: THE BASELINE FOR 21st CENTURY SKILLS

The educational sector has to guarantee that children and young people acquire the necessary skillset for their adult life. Active Learning Methodologies place the student in the center of teaching activities, stimulating social and emotional capabilities, as well as promoting creativity and autonomy. How can educational institutions implement the proper pedagogical methods to teach the citizens and the professionals of tomorrow?

João Borges 2021-09-17

Education, Empower People, Skilling & Reskilling, Entrepreneurship

STARTING FROM THE BOTTOM

How to successfully overcome the challenges of the first few years (and not only) in the work environment? Be COOL!!!!
Be Courageous to fearlessly master your mind and choose each moment to act from a conscious perspective instead of reacting to challenges in auto-pilot (which often times escalates the challenge)
Be Open Minded, refraining from pre-judgments on people and situations, thus allowing yourself to discover novelty in each circumstance, instead of trying to bring old solutions to new ...

Constança Casquinho 2021-09-17

Education, Empower People, Skilling & Reskilling, Entrepreneurship

HOW TO ACE MY FIRST JOB INTERVIEW

In this session we will focus on sharing with you relevant topics to ace your first job interview! We will set expectations, review frequently asked questions and guide you on how to best answer them. Join our session and learn all the insight tips you need to confidently approach the job market in 2021 and QuickStart your career!

Filipa Faria 2021-09-17

Futurism, Hybrid Work

NAVIGATING AN UNCERTAIN PRESENT FOR A BETTER FUTURE

To live in the world today is to experience accelerating change and to watch a future we had scarcely imagined unfold at a pace we've never experienced. And to not only survive but thrive in this context, it's not enough to simply know what's coming. You have to understand how the pieces fit and how emerging risks, evolving possibilities, and proliferating connections open new opportunities for those who can imagine them. You’ll learn to spot weak signals, and how to capitalize on the change we ...

Pascal Finette 2021-09-17

Innovation, Futurism, Health, Wellbeing

WHY AGE MAY SOON CEASE TO MEAN AGING

People are living longer - no longer because of reduced child mortality, but because we are postponing the ill-health of old age. But we’ve seen nothing yet: regenerative medicine and other new medicines will eventually be so comprehensive that people will stay truly youthful however long they live, which means they may mostly live very long indeed. I will discuss both the biology and the sociology of what will be the most momentous advance in the history of civilisation.

Aubrey de Grey 2021-09-17

Low Code, Health, Futurism, Innovation, Hybrid Work

BRIDGES FOR THE FUTURE I DISCUSSION

In this session, Eduardo Antunes, Microsoft Portugal Executive Director responsible for the Public Sector area, and Teresa Girbal, Vice President of the Public Administration Shared Services Entity), will comment on the future, Aubrey de Grey's presentations (age vs. aging), Pascal Finette's (present vs. future), and Charles Lamanna's (low-code revolution).

Eduardo Antunes 2021-09-17

Innovation, Futurism, Empower People

PERFORMATIVE-R

A quick look across various projects done by Satore Studio in the past years. The talk expands in specific elements and combination of techniques and technologies, in order to create pieces which serve the storytelling. Working with motion capture, real time engines, holograms, music, dance and many other techniques, the talk hopes to highlight how all this elements work together.

Tupac Martir 2021-09-17

Empower People, Skilling & Reskilling, Futurism

THE INFINITE GAME

We can't choose the game. We can't choose the rules. We can only choose how we play. In finite games, like football or chess, the players are known, the rules are fixed, and the endpoint is clear. The winners and losers are easily identified. In infinite games, like business or politics or life itself, the players come and go, the rules are changeable, and there is no defined endpoint. There are no winners or losers in an infinite game; there is only ahead and behind.

The more we begin to under...

Heath Slawner 2021-09-17

Futurism, Innovation, Sustainability, Health, Education

RE-IMAGINING THE FUTURE

By shifting to the new global challenges generated by rapid digital transformation, the session 'Re-Imagine the Future' also provides an insight into the solutions to these challenges. By highlighting those that should be priority issues for today's companies, a reflection is made of the various sessions over the two days to introduce the final and fundamental theme of the third day, education.

Paula Panarra 2021-09-17

Futurism, Innovation, Skilling & Reskilling, Empower People

MENSAGEM DO PRESIDENTE DE REPÚBLICA I BTF 2021

Message from the President of the Portuguese Republic, Marcelo Recebo de Sousa

Presidente Marcelo Rebelo de Sousa 2021-09-17

Education, Futurism

RE-IMAGINING EDUCATION

At the end of a day full of inspirations, tips, examples and challenges, we keep our eyes on the future. It is time to reimagine Education, to look at the challenges that are presented to us and to realize how we can go further.

Paula Panarra 2021-09-17

Education, Empower People, Leadership

LEADERSHIPS STRATEGIES FOR TRANSFORMING EDUCATION

Alexandre Homem Cristo (Observador) will moderate this panel with Rui Pacheco (Porto Editora), Nuno Moutinho (Escola Global School Principal) and Luis Gaspar (Madeira Education Office) for a discussion on how to digitally transform education. On this session, the speakers will share about how they drove disruption with the status quo to achieve digitalization: a publishing company that revolutionized schools; a leadership that led by example within the education community for achieving student-c...

+ 1 Rui Pacheco 2021-09-17

Education, Futurism

ABERTURA BTF 2021 I EDU DAY

For the EduDay opening, we count with the presence of Mrs. Minister Ana Mendes Godinho, Minister of Labor, Solidarity and Social Security. A day designed with all stakeholders in the Education sector in mind, so that together we can reimagine the future of Education and Work

Ana Mendes Godinho 2021-09-17

Industry, Data and AI, Futurism

BEYOND INSURANCE

Smart homes, connected cars, connected health,... what is the state of adoption of technologies (such as IoT - Internet of Things) in the insurance industry? How has the pandemic situation changed customer behavior and what are the strategies for the future? What is the role of Insurers and InsureTechs in the ecosystem? is it possible to go beyond insurance with new business models and new distribution models?
These are some of the questions that will be addressed in the panel that counts with ...

+ 2 Joaquim Pimenta 2021-09-17

Futurism

DIGITAL STATE OF MIND

In this session, Eduardo Antunes, Executive Director of Microsoft Portugal responsible for the Public Sector area, and the Secretary of State of Justice, Anabela Pedroso, will talk about the Digital State in Justice, what has been done in recent years in the transformation of public services and what is the ambition for the coming years. What Digital Justice will we have in the future?
Additionally, Eduardo Antunes, and the Secretary of State for Social Security, Dr. Gabriel Bastos, will talk ab...

+ 2 Eduardo Antunes 2021-09-17

Industry, Futurism, Data and AI

IMPACT OF 5G IN THE FUTURE OF B2B

With 5G technology on the agenda, it becomes relevant to understand the impact of this connectivity across all sectors. What is the role of communications companies in the ecosystem and in their relationship with other companies? How do new technologies (e.g. artificial intelligence, Internet of Things) enable the reinvention of the B2B business model?
These are some of the questions to be addressed in the panel that will be moderated by BCG and with the participation of Altice, CTT and NOS.

+ 2 José Ferreira 2021-09-17

Empower People, Skilling & Reskilling, Leadership

THE RHYTHM OF DIVERSITY

D&I has several paces of progress, and all of us, as a society, have a key role in this acceleration. Mobilizing, creating awareness, changing behaviors, are some of the examples that 3 great D&I leaders in Portugal will share with us.

+ 2 Sérgio Matos 2021-09-17

Innovation, Futurism, Empower People

REASEARCHING IN DIGITAL ERA

What are the challenges of modern day research projects and initiatives? How has technology development impacted the way we do research and collaborate on finding “the next big thing”? Is the hyper-connected world accelerating research or distracting us from achieving our ultimate goals? Join Lia Patrício, Miguel Mira da Silva and Nuno Feixa Rodrigues for a discussion around these topics and more.

Lia Patrício 2021-09-17

Data and AI, Leadership

ENHANCING CUSTOMER ENGAGEMENT WITH DATA INTELLIGENCE

Organizations face growing challenges concerning client's expectations that demand relevant, personalized and value experiences. The context of the pandemic reinforced the weight of digital relationships at the same time as touchpoints multiplied and data volumes grew exponentially, unleashing critical context information for decision-making.
This session shows the importance of client understanding in concrete business scenarios, and how it can support the creation of successful connected jou...

Pedro Silva 2021-09-17

Cloud, Data and AI, Futurism

SENSOR DATA FORECASTING IN 2021

InnoWave will present in this session its perspective on Forecasting and prediction of temporal events. A range of topics will be discussed, from value to industry to the statistical and Deep Learning methods employed. Special emphasis will be placed on best practices and modern trends originating from the MLOps area. A concrete example on data prediction for IoT sensors will also be showcased with a live.

Luís Seabra 2021-09-17

Data and AI, Leadership

5G for Business com NOS, Microsoft e Kaizen Institute

5G is the trendsetter for a very close tomorrow, how will 5G improve businesses?

+ 4 Ernesto Pedrosa 2021-09-17

Leadership, Health

The Future of Healthcare com NOS, Microsoft, Lusíadas e UPTEC

The most disruptive startups helping patients get closer to treatment.

+ 2 Vitor Crespo 2021-09-17