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EMPOWERMENT | Omnichannel Paradigm
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EMPOWERMENT | Omnichannel Paradigm
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Catarina Beja Cristão
2022-04-18
1 minute
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Today's customers are more sophisticated than ever and expect the organizations they interact with to follow this trend. They require more responsive service and more satisfying commitments every step of their journey as a customer. To compete in this adverse context, organizations need to provide more purposeful interactions that build lasting relationships with their customers. Join us in the discussion about the true impact of an Omnichannel service on customer/citizen/patient journey.
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The pandemic forced organizations to major shifts. Studently millions of professionals had to rely even more on collaboration tools, work in an asynchronous environment and become more independent. Platforms like Ms 365 paved the way to support these professionals on their daily work. Moving more and more into hybrid models, we will need once again to adapt, in-office days will reduce, available space office will change. In this session we will show how to use the Power Platform to create Low co...
Sérgio Cláudio
2022-03-09
1 minute
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Technology has become, in recent years, a key element in industries such as Insurance, Banking and Retail, among others - boosted by the pandemic we're experiencing. With that in mind, what are the key elements of a successful digital strategy? How can companies take advantage of different technological components to reinvent themselves to deal with growing unpredictability of markets and the growing demands from consumers?
Sérgio Viana
2022-03-09
1 minute
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We are more than ever aware of the need to continuously transform our businesses in order to adapt to the changes in operational and business needs. The necessity to be competitive, scale quickly and minimize risk, have driven cloud adoption at a rate never seen before.
Pedro Campos
2022-03-09
1 minute
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Through our strategic, global partnership with Microsoft and as one of ninety Azure Expert MSP certified partners worldwide, we have created Production Ready Cloud (PRC), a managed services solution on the Microsoft Azure platform.
Pedro Rebelo
2022-03-09
1 minute
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ServiceNow & Microsoft established a strategic partnership intended to significantly enhance the integration and optimization of the companies’ products, platform and cloud capabilities. Together, ServiceNow and Microsoft will help accelerate organizations digital transformation, creating great experiences and unlocking productivity. In this session you will find some of the use cases that can be achieved using both ServiceNow with Office 365 and/or Azure.
Carlos Rodrigues
2022-03-09
1 minute
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Major geo-political changes are predicted in the coming decades. In this panel we will look at this possible future and its implications.
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Ana Isabel Xavier
2022-03-14
1 minute
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Will 4 work days be the future of the work week? Some organizations have already tested it and the objective is discuss the pros, cons and implications that could have on the economy, society and organizations.
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Ana Marcela
2022-03-28
1 minute
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Responding to the societal challenges of ageing and climate change requires a new paradigm of wealth creation based on knowledge, skills and innovation: the 'created in' paradigm. This new economic development model requires a closer link between the Portuguese scientific and technological system and national and global 'frontier companies' and an economic context favouring innovative firms' birth and growth.
Fernando Alexandre
2022-03-28
1 minute
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Panel discussion on financial services and in particular crypto assets. Evolution, impacts and analysis of this future will be some of the themes addressed by the speakers.
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André Mestre
2022-04-11
1 minute
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Panel discussion on the retail sector, namely on the role of physical stores in the context of new shopping habits and post-pandemic trends. Speakers from different fields and backgrounds will address various perspectives about the in-store experience and its complementarity with the online channel.
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Hélder Ribeiro
2022-04-11
1 minute
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This is the first time we have Space as an Industry Talk! Specialists speakers will address topics such as the Portuguese strategy for space and the relevance that Portuguese teams and companies have on it. The focus is to explain why one can tell that there is a "Portuguese space out there".
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Mariana Amaro
2022-04-11
1 minute
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